IT solutions for small and medium offices

Why one team for everything works better

When your computers, network, internet and phones are looked after by different companies, every fault becomes a negotiation. The phone provider says it is the internet. The internet provider says it is your router. The IT company says the router belongs to the phone provider. Meanwhile nobody can take a call.

With Office IT there is one team responsible from the desk to the street. We know how your systems connect, we hold the documentation and the admin access, and we are measured on one thing: whether your office can work.

It also makes the bills simpler. Managed IT is a fixed amount per person per month. Internet and phone plans are arranged at business rates and listed on one invoice. Projects such as an office move, new cabling or a server replacement are quoted in writing first.

Where to start

Most offices start with a free IT health check. A technician reviews your devices, accounts, backups, security, network and suppliers, then gives you a short written report with the risks ranked and a price to fix them. If you choose to go ahead, the report becomes the plan for your first month with us.

Monthly plan or one-off help?

Managed IT suits offices that rely on their computers every day and want a fixed monthly cost: support, security, updates, Microsoft 365 admin and backups are covered for one price per person. Pay-as-you-go IT support suits smaller teams with occasional problems, or anyone who wants to try us on a single job first. Networks, cabling, phone systems and migrations can be booked as one-off projects whether or not you are on a plan.

What we don't do

We don't do mains electrical work, which stays with a registered electrician, and we don't build custom software. We also won't sell you hardware or licences you don't need. If a cheaper option does the job, we'll say so.

How we keep it simple

Every customer gets a named technician who learns their office, a written record of how everything is set up, and one invoice a month. Requests come in by email or our online form and are answered by people who fix IT for a living. Changes are agreed before they happen, and anything that costs extra is quoted in writing first. When a problem keeps coming back we look for the cause and fix that, because chasing the same fault every week wastes your time and ours.

Not sure which service you need? Describe the problem in the form and we'll point you to the right one, even if that means a smaller job than you expected.