Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in East Tāmaki
Outsourced IT for offices in East Tāmaki: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover East Tāmaki. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in East Tāmaki
East Tamaki is one of New Zealand's largest industrial and business areas, stretching along Springs Road, Ti Rakau Drive and Harris Road, with manufacturers, importers, distributors, engineering firms, printers and trade wholesalers. Most premises combine an office at the front with a warehouse or factory behind.
IT for East Tāmaki offices
Office-and-warehouse buildings here need networks that serve two very different spaces: cabled desks and meeting rooms up front, and Wi-Fi strong enough to reach handheld scanners between tall racking out the back. Many sites also run CCTV, access control and production machines that should sit on their own network segments, and dispatch stops if the internet drops, so a failover connection earns its keep.
East Tamaki is close to home for our Auckland technicians, who visit for warehouse Wi-Fi, cabling, CCTV and office computers. Everyday issues are fixed remotely, and site work is planned around shifts and dispatch.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in East Tāmaki
Choose one service or hand over all of your IT.
- Managed IT in East TāmakiOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in East TāmakiRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in East TāmakiPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in East TāmakiLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in East TāmakiFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in East TāmakiBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in East TāmakiBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in East TāmakiOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in East TāmakiPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in East TāmakiOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in East TāmakiOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in East TāmakiBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in East TāmakiIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in East TāmakiA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in East TāmakiSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in East TāmakiShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in East Tāmaki: questions
Can you design Wi-Fi for a warehouse in East Tamaki?
Yes. We survey the building with the racking and stock in place, then position access points for the aisles and loading areas where scanners are used. The design and installation are quoted in writing before we start.
Should our CCTV and production machines be on the office network?
No. We separate cameras, machines and office computers into their own segments behind a managed firewall, so a vulnerable device cannot be used to reach your accounts or files.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.