Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Manukau
Outsourced IT for offices in Manukau: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Manukau. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Manukau
Manukau City Centre is South Auckland's main hub, with government and council offices, tertiary campuses, courts, a major shopping centre, professional firms, health providers and large commercial buildings, surrounded by business and industrial areas that link to Wiri and East Tamaki.
IT for Manukau offices
Organisations here range from law firms near the courts to health and social service providers with staff out in the community, so secure remote access, managed laptops and phones, and careful handling of personal information are everyday needs. Larger office buildings bring shared comms rooms and building access rules to plan around.
Our technicians visit Manukau offices for setups, networks and meeting rooms, and support staff remotely wherever they are working. Projects are quoted in writing in advance.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Manukau
Choose one service or hand over all of your IT.
- Managed IT in ManukauOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in ManukauRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in ManukauPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in ManukauLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in ManukauFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in ManukauBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in ManukauBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in ManukauOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in ManukauPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in ManukauOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in ManukauOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in ManukauBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in ManukauIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in ManukauA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in ManukauSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in ManukauShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Manukau: questions
Our staff work in the community most of the day. How are they supported?
Their laptops and phones are managed and secured wherever they are, with files in Microsoft 365 rather than on the device. They log a request and a technician connects remotely, and office visits handle anything physical.
Can you help a law firm near the courts with secure document handling?
Yes. We set up document storage with role-based permissions, multi-factor sign-in, secure external sharing and backups that are tested, working alongside whichever practice management software you use.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.