Email security & deliverability in Manukau
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Manukau. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Manukau businesses
Manukau City Centre is South Auckland's main hub, with government and council offices, tertiary campuses, courts, a major shopping centre, professional firms, health providers and large commercial buildings, surrounded by business and industrial areas that link to Wiri and East Tamaki.
Organisations here range from law firms near the courts to health and social service providers with staff out in the community, so secure remote access, managed laptops and phones, and careful handling of personal information are everyday needs. Larger office buildings bring shared comms rooms and building access rules to plan around.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Our technicians visit Manukau offices for setups, networks and meeting rooms, and support staff remotely wherever they are working. Projects are quoted in writing in advance.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Is it right for your Manukau office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Manukau: questions
Our staff work in the community most of the day. How are they supported?
Their laptops and phones are managed and secured wherever they are, with files in Microsoft 365 rather than on the device. They log a request and a technician connects remotely, and office visits handle anything physical.
Can you help a law firm near the courts with secure document handling?
Yes. We set up document storage with role-based permissions, multi-factor sign-in, secure external sharing and backups that are tested, working alongside whichever practice management software you use.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Manukau
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training