Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Hamilton
Outsourced IT for offices in Hamilton: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Hamilton. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Hamilton
Hamilton is the Waikato's commercial centre, with professional firms, government agencies, banks and consultancies along Victoria Street and Anglesea Street, a large health sector around the hospital, the university and polytechnic, and agribusiness, engineering and logistics companies across the city.
IT for Hamilton offices
Central city offices range from modern buildings to older blocks off Victoria Street with tired cabling, and many firms serve rural clients, so staff travel and need secure access to files from farms, cars and home. Agribusiness and rural professional firms also hold detailed client and financial records that call for good sign-in security and tested backups.
Office IT has technicians working onsite in Hamilton, visiting offices for setups, networks and hardware, with remote support for everyday requests. Projects are quoted in writing before work begins.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Hamilton
Choose one service or hand over all of your IT.
- Managed IT in HamiltonOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in HamiltonRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in HamiltonPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in HamiltonLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in HamiltonFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in HamiltonBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in HamiltonBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in HamiltonOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in HamiltonPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in HamiltonOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in HamiltonOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in HamiltonBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in HamiltonIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in HamiltonA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in HamiltonSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in HamiltonShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Hamilton: questions
Do you have technicians in Hamilton or just Auckland?
We provide onsite support in Hamilton as well as Auckland, so Hamilton offices get technician visits for installs and hands-on faults. Most day-to-day help is handled remotely, which is usually the quickest fix.
Our staff visit rural clients. How do they access files securely on the road?
Files live in Microsoft 365, laptops are encrypted and managed, and multi-factor sign-in protects every account. Staff can work from a farm office or vehicle on mobile data without carrying copies on USB sticks.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.