Backup & disaster recovery in Hamilton
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Hamilton. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Hamilton businesses
Hamilton is the Waikato's commercial centre, with professional firms, government agencies, banks and consultancies along Victoria Street and Anglesea Street, a large health sector around the hospital, the university and polytechnic, and agribusiness, engineering and logistics companies across the city.
Central city offices range from modern buildings to older blocks off Victoria Street with tired cabling, and many firms serve rural clients, so staff travel and need secure access to files from farms, cars and home. Agribusiness and rural professional firms also hold detailed client and financial records that call for good sign-in security and tested backups.
Ask most small offices whether they have a backup and the answer is yes. Ask when someone last restored a file from it and the room goes quiet. We regularly find external drives that stopped copying months ago, NAS boxes backing up to themselves and Microsoft 365 tenancies with no backup at all because everyone assumed Microsoft keeps everything forever. It doesn't: deleted mail and files are kept for a limited window, and a compromised account can empty a mailbox well inside it.
Office IT has technicians working onsite in Hamilton, visiting offices for setups, networks and hardware, with remote support for everyday requests. Projects are quoted in writing before work begins.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Is it right for your Hamilton office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Hamilton: questions
Do you have technicians in Hamilton or just Auckland?
We provide onsite support in Hamilton as well as Auckland, so Hamilton offices get technician visits for installs and hands-on faults. Most day-to-day help is handled remotely, which is usually the quickest fix.
Our staff visit rural clients. How do they access files securely on the road?
Files live in Microsoft 365, laptops are encrypted and managed, and multi-factor sign-in protects every account. Staff can work from a farm office or vehicle on mobile data without carrying copies on USB sticks.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
What is the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan and tooling to get the business working again after a fire, flood, theft or ransomware attack, including where people work and in what order systems come back.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Hamilton
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training