Backup & disaster recovery in Hamilton East
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Hamilton East. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Hamilton East businesses
Hamilton East sits across the Waikato River from the city centre, with the Grey Street village of cafes, boutiques and professional offices, many health and allied health practices, and student and staff housing for the nearby university. The Ruakura development and inland port lie further east.
Many businesses here operate from converted villas and small older buildings, so Wi-Fi coverage and cable routes are the usual headaches. Health practitioners and consultants also need practice software, secure email and careful patient or client data handling on a modest budget.
Every job reports to us. Failed or skipped backups are followed up the next working day, not discovered at the worst possible moment. Each quarter we restore something real, such as a folder, a mailbox or a whole server, time how long it takes and write the result into your recovery plan, so you know what a bad day would actually look like. If a test turns up a problem, such as a missing folder or a restore that takes far too long, we fix the setup and test it again.
Our Hamilton technicians visit Hamilton East offices and practices for Wi-Fi, computers and network work, with remote help for daily issues. Bigger changes are quoted in writing first.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Laptop file protection
Desktop and Documents folders redirected to OneDrive and covered by the 365 backup, so a stolen laptop costs a device, not a year of work.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Is it right for your Hamilton East office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Hamilton East: questions
Our practice runs from an old villa near Grey Street. Can you fix the Wi-Fi?
Yes. Villas usually need two or three business access points placed where people work, ideally cabled back to the network. We survey first and quote the installation in writing.
What does a small allied health practice need for patient data?
Individual logins, multi-factor sign-in, encrypted devices, secure email and a backup that is tested. We set those up alongside your practice management software and keep them maintained.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
What is the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan and tooling to get the business working again after a fire, flood, theft or ransomware attack, including where people work and in what order systems come back.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Hamilton East
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training