Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Penrose
Outsourced IT for offices in Penrose: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Penrose. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Penrose
Penrose is one of the central isthmus's main industrial areas, with manufacturers, trade wholesalers, distribution warehouses, engineering shops and building suppliers along Great South Road, Church Street and the surrounding streets. Offices are typically attached to a warehouse or factory floor.
IT for Penrose offices
Industrial sites need Wi-Fi that reaches across the racking for scanners and tablets, cabling that survives dust and forklifts, and network links between buildings on the same section. The office side runs accounting, inventory and freight systems that stop dispatch if they go down, so reliable internet and a backup connection are worth having.
Technicians come to Penrose sites for warehouse Wi-Fi, cabling, scanners and office computers, and fix most everyday problems remotely. Site work is planned around shifts and dispatch times.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Penrose
Choose one service or hand over all of your IT.
- Managed IT in PenroseOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in PenroseRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in PenrosePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in PenroseLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in PenroseFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in PenroseBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in PenroseBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in PenroseOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in PenrosePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in PenroseOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in PenroseOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in PenroseBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in PenroseIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in PenroseA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in PenroseSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in PenroseShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Penrose: questions
Our scanners drop out at the back of the warehouse. Can you fix that?
Usually, yes. Racking and stock block signal, so warehouse Wi-Fi needs a survey and access points placed for the aisles rather than the office. We measure coverage and quote the design and installation in writing.
Can you connect our office to a second building on the same site?
We can run cable or fibre between buildings where there is a practical route, or use a point-to-point wireless link where trenching is not worth it. All of it is low-voltage data work, quoted before we start.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.