Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Mt Wellington
Outsourced IT for offices in Mt Wellington: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Mt Wellington. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Mt Wellington
Mt Wellington runs from the Sylvia Park retail precinct to large business parks along Mt Wellington Highway and the Sylvia Park Road area, home to distribution centres, head offices, building product suppliers and service companies. Offices range from modern office blocks to warehouses with a mezzanine office.
IT for Mt Wellington offices
Companies here often have a mix of corporate-style office space and operational areas, so the network has to handle staff laptops, warehouse scanners, CCTV and meeting room gear without one getting in the way of another. Separating those into their own network segments, with a firewall that is actually managed, is a common first improvement.
Technicians visit Mt Wellington offices and warehouses for networks, Wi-Fi, CCTV and computers, and resolve everyday requests remotely. Larger projects are quoted in writing and scheduled around operations.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Mt Wellington
Choose one service or hand over all of your IT.
- Managed IT in Mt WellingtonOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Mt WellingtonRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Mt WellingtonPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Mt WellingtonLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Mt WellingtonFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Mt WellingtonBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Mt WellingtonBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Mt WellingtonOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Mt WellingtonPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Mt WellingtonOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Mt WellingtonOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Mt WellingtonBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Mt WellingtonIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Mt WellingtonA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Mt WellingtonSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Mt WellingtonShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Mt Wellington: questions
Our CCTV, scanners and office PCs are all on one network. Should they be split up?
It increases risk and can slow things down. We separate them into their own network segments behind a managed firewall, so a compromised camera cannot reach your finance computers and heavy traffic in one area does not affect another.
Do you install CCTV for business sites?
Yes, we install and maintain business CCTV systems as low-voltage work, including recorders and remote viewing set up securely. Each installation is quoted in writing after a site visit.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.