Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Remuera
Outsourced IT for offices in Remuera: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Remuera. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Remuera
Remuera Road's village centres host financial advisers, lawyers, real estate agencies, dental and medical rooms and boutique retail, with a strong base of owner-run professional practices. Many firms have long-standing clients and small, stable teams.
IT for Remuera offices
Practices that have been in place a while often carry ageing equipment: an old server in a cupboard, a backup drive nobody checks and email set up years ago by a family member. Client confidentiality is central to these businesses, so modernising usually means moving files to secure cloud storage, adding multi-factor sign-in and replacing the backup with one that is monitored.
Remuera offices are visited by our Auckland technicians for upgrades, migrations and faults, and staff get remote help for everyday issues. Bigger changes are planned and quoted in writing first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Remuera
Choose one service or hand over all of your IT.
- Managed IT in RemueraOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in RemueraRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in RemueraPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in RemueraLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in RemueraFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in RemueraBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in RemueraBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in RemueraOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in RemueraPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in RemueraOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in RemueraOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in RemueraBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in RemueraIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in RemueraA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in RemueraSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in RemueraShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Remuera: questions
We still have an old server in the office. Do we need to replace it?
Not necessarily with another server. Many small practices are better served by moving files and email to Microsoft 365 and retiring the server. We look at what it actually runs, then recommend and quote the simplest option.
How do we know our backups would actually work?
Only a test restore proves it. As part of managed IT we monitor backups and regularly restore sample files to check they come back intact, and we tell you if anything fails.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.