Email security & deliverability in Remuera
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Remuera. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Remuera businesses
Remuera Road's village centres host financial advisers, lawyers, real estate agencies, dental and medical rooms and boutique retail, with a strong base of owner-run professional practices. Many firms have long-standing clients and small, stable teams.
Practices that have been in place a while often carry ageing equipment: an old server in a cupboard, a backup drive nobody checks and email set up years ago by a family member. Client confidentiality is central to these businesses, so modernising usually means moving files to secure cloud storage, adding multi-factor sign-in and replacing the backup with one that is monitored.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Remuera offices are visited by our Auckland technicians for upgrades, migrations and faults, and staff get remote help for everyday issues. Bigger changes are planned and quoted in writing first.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Is it right for your Remuera office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Remuera: questions
We still have an old server in the office. Do we need to replace it?
Not necessarily with another server. Many small practices are better served by moving files and email to Microsoft 365 and retiring the server. We look at what it actually runs, then recommend and quote the simplest option.
How do we know our backups would actually work?
Only a test restore proves it. As part of managed IT we monitor backups and regularly restore sample files to check they come back intact, and we tell you if anything fails.
What does it cost?
Email security is included from the Managed plan at $119 per user per month plus GST. A one-off domain records and deliverability fix outside a plan is quoted in writing first.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
More IT services in Remuera
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training