Email security & deliverability in Parnell
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Parnell. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Parnell businesses
Parnell Road is lined with galleries, boutiques, architects, lawyers, wealth advisers and small consultancies, many in heritage buildings and converted houses. It is a popular address for professional firms that want a quieter setting a few minutes from the city.
Character buildings mean thick walls, limited ceiling space and owners who rightly object to new holes, so network upgrades need careful routes and sometimes wireless links instead of cable. Advisory and legal firms here handle confidential client documents, which puts the focus on secure email, document permissions and protecting against payment redirection scams.
Both have the same root. Email was designed long before anyone worried about forgery, so proving who sent a message depends on a handful of DNS records and filtering settings that most small businesses have never had set up properly. SPF lists the services allowed to send for you, DKIM signs your messages and DMARC tells other mail servers what to do with anything that fails. Big mail providers now expect all three from business senders.
Parnell offices get onsite visits for network, Wi-Fi and computer work, planned with the building owner where heritage features are involved. Everyday help comes remotely from technicians who keep notes on your setup.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Is it right for your Parnell office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Parnell: questions
Can you install cabling in a heritage building without damaging it?
We plan the route before starting, using existing ducts, ceiling spaces and skirting where possible, and talk to the owner about anything that needs approval. Where cable is not practical, wireless links between rooms are an option. Everything is quoted in writing first.
How do you protect a small advisory firm from fake payment emails?
We set up email filtering, multi-factor sign-in and alerts for suspicious mailbox rules, and help you adopt a simple habit of confirming any bank detail change by a second channel. Staff get short, practical guidance on what these scams look like.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
More IT services in Parnell
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training