Email security & deliverability in Auckland CBD
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Auckland CBD. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Auckland CBD businesses
The city centre packs law firms, accountants, consultancies, recruiters and head offices into towers along Queen Street, Shortland Street and the Viaduct, with tech and creative firms clustered around Wynyard Quarter. Plenty of smaller teams rent serviced suites or a single floor in an older mid-rise block.
Most CBD offices sit inside a building they don't control: the landlord owns the risers and comms room, fibre comes in through a shared lead-in, and a dozen neighbouring tenants' Wi-Fi networks fight over the same channels. Fit-outs and floor changes are frequent, so cabling, switch cabinets and meeting room screens need planning around building management rules and after-hours access.
We put those records in place carefully. Every service that sends as you, such as your accounting package, website forms and newsletter tool, is found and included first, so tightening the policy doesn't block your own invoices. Then we add filtering for incoming mail and show staff how to report anything odd. Finally we keep watching the DMARC reports, so a new service sending as you, or someone trying to forge your address, is spotted and dealt with rather than discovered when a client complains.
Our Auckland technicians work in central city offices regularly and sort building access, loading docks and lift bookings with your property manager ahead of planned work. Day-to-day requests are handled remotely first, with a visit booked when a problem needs hands.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Auckland CBD office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Auckland CBD: questions
Can you work with our building's landlord and comms room rules?
Yes. Before any cabling or equipment work we check the building's rules for the shared comms room and risers, request access through the property manager and keep a record of what was installed where. That keeps you on good terms with the landlord when the lease ends.
Our Wi-Fi is slow because every floor has its own network. What can be done?
Crowded city buildings usually need a proper Wi-Fi survey, access points on less congested channels and the right number of access points for your floor rather than one powerful router. We measure first, then quote the fix in writing.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
More IT services in Auckland CBD
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training