Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Henderson
Outsourced IT for offices in Henderson: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Henderson. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Henderson
Henderson is West Auckland's main centre, with council and government service offices, a large shopping centre, professional practices, medical centres and light industrial areas around Lincoln Road and the town's edges. Wineries and horticulture still operate in the Henderson Valley foothills.
IT for Henderson offices
Henderson businesses run the full range, from accountants in small office blocks to trade firms with a yard and workshop. Lincoln Road commercial premises often need a tidy-up of years of added cabling, while businesses toward the valley can find that fibre stops short of rural properties and a wireless or satellite connection is the practical option.
Technicians come to Henderson offices, workshops and rural sites for setups, networks and connectivity, with most daily help delivered remotely. Projects are quoted in writing first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Henderson
Choose one service or hand over all of your IT.
- Managed IT in HendersonOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in HendersonRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in HendersonPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in HendersonLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in HendersonFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in HendersonBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in HendersonBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in HendersonOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in HendersonPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in HendersonOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in HendersonOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in HendersonBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in HendersonIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in HendersonA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in HendersonSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in HendersonShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Henderson: questions
Our rural property has no fibre. What are our options?
Depending on location, fixed wireless, a mobile broadband router with an external antenna or a satellite service such as Starlink can work well. We check what is available at your address and quote the installation.
Can you tidy up years of extra cabling in our office?
Yes. We trace and label what is there, remove dead cables, organise the cabinet and document it. A tidy setup makes faults quicker to find and future changes cheaper, and the job is quoted first.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.