Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Kumeū
Outsourced IT for offices in Kumeū: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Kumeū. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Kumeū
Kumeu and neighbouring Huapai are rural service towns in Auckland's northwest, with wineries, horticulture, lifestyle-block businesses, equestrian services, trade suppliers and a growing commercial strip along State Highway 16. Many businesses operate from farms, vineyards or home properties rather than office buildings.
IT for Kumeū offices
Fibre reaches the townships but not every rural property, so connectivity is often the first problem to solve, using fixed wireless, mobile broadband with a proper antenna or satellite internet. Spread-out properties may also need Wi-Fi or wireless links reaching sheds, cellar doors or a separate office building.
Our Auckland technicians make planned trips to Kumeu sites for connectivity, Wi-Fi and network installs, with ongoing support provided remotely. Rural jobs are surveyed and quoted in writing first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Kumeū
Choose one service or hand over all of your IT.
- Managed IT in KumeūOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in KumeūRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in KumeūPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in KumeūLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in KumeūFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in KumeūBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in KumeūBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in KumeūOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in KumeūPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in KumeūOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in KumeūOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in KumeūBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in KumeūIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in KumeūA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in KumeūSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in KumeūShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Kumeū: questions
Can you install Starlink for a rural business near Kumeu?
Yes. We install Starlink and other connections, mount the dish properly and connect it to a business firewall and Wi-Fi so the whole property benefits. The installation is quoted after we check the site.
How do we get internet to a shed or cellar door away from the house?
A point-to-point wireless link or an outdoor-rated cable run usually does it, depending on the distance and line of sight. We look at the site and quote the most practical low-voltage option.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.