Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Silverdale
Outsourced IT for offices in Silverdale: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Silverdale. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Silverdale
Silverdale has grown quickly beside State Highway 1 at the start of the Hibiscus Coast, with new business parks, trade suppliers, storage and logistics, a retail centre and medical services serving the Millwater and Orewa growth areas. Many buildings are recent and occupied by businesses that relocated north.
IT for Silverdale offices
New commercial buildings usually come with fibre and a blank comms room, which is the ideal time to plan cabling, firewall, Wi-Fi and CCTV properly rather than adding them piecemeal. Businesses relocating here also need their internet ordered early, because a new connection can take a while to activate in a just-finished building.
Our Auckland technicians travel to Silverdale for fit-outs, network installs and ongoing onsite work, with everyday support provided remotely. New premises setups are planned and quoted in writing.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Silverdale
Choose one service or hand over all of your IT.
- Managed IT in SilverdaleOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in SilverdaleRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in SilverdalePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in SilverdaleLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in SilverdaleFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in SilverdaleBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in SilverdaleBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in SilverdaleOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in SilverdalePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in SilverdaleOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in SilverdaleOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in SilverdaleBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in SilverdaleIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in SilverdaleA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in SilverdaleSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in SilverdaleShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Silverdale: questions
We're fitting out a new building in Silverdale. When should IT be involved?
Before the walls are lined. We can specify data points, the comms cabinet, Wi-Fi locations and CCTV positions so the cabling goes in once. Our design and installation are quoted in writing.
How early should we order internet for a new building?
As soon as you have an address and a move date. New connections can take several weeks, so we order early and arrange a temporary mobile connection if fibre is not ready in time.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.