Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Rosedale
Outsourced IT for offices in Rosedale: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Rosedale. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Rosedale
Rosedale's business area around Rosedale Road and Apollo Drive holds office-warehouse units, trade suppliers, distributors, printers, service companies and regional offices. Many businesses run sales and admin from an upstairs office with stock or workshop space below.
IT for Rosedale offices
Office-warehouse units bring a split network: desks upstairs on cable, and a warehouse downstairs that needs Wi-Fi for scanners, label printers and stock systems. Shared business park fibre is usually good, but internal cabling between floors is often amateur, and labelling printers and handhelds need careful setup to keep orders moving.
Our technicians visit Rosedale units for warehouse Wi-Fi, label printers, cabling and office computers, and resolve most requests remotely. Work is scheduled to avoid peak dispatch times.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Rosedale
Choose one service or hand over all of your IT.
- Managed IT in RosedaleOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in RosedaleRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in RosedalePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in RosedaleLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in RosedaleFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in RosedaleBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in RosedaleBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in RosedaleOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in RosedalePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in RosedaleOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in RosedaleOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in RosedaleBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in RosedaleIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in RosedaleA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in RosedaleSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in RosedaleShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Rosedale: questions
Can you set up label printers and scanners with our stock system?
We install and configure label printers, handheld scanners and the network they rely on, and work with your software provider where their system needs specific settings. We test with real orders before handing over.
Do we need a server for a small warehouse business?
Usually not. Most stock, accounting and freight systems are now cloud-based, so a reliable connection, good Wi-Fi and managed computers matter more. If you do need one, we will explain why and quote it.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.