Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Browns Bay
Outsourced IT for offices in Browns Bay: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Browns Bay. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Browns Bay
Browns Bay is the commercial heart of the East Coast Bays, with a seaside village of shops, cafes, real estate agencies, medical and dental practices, accountants and small offices on Clyde Road and the streets off the waterfront. Many businesses serve the surrounding residential suburbs.
IT for Browns Bay offices
Offices here tend to be small and above or behind shops, so equipment is squeezed into whatever space is available and Wi-Fi has to cope with thick block walls and busy neighbouring networks. Salt air near the waterfront is also hard on equipment left in exposed or poorly ventilated spots, so cabinet placement matters.
We send technicians to Browns Bay practices and offices for network, computer and printer jobs, and help staff remotely the rest of the time. Planned work is booked around appointments and trading hours.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Browns Bay
Choose one service or hand over all of your IT.
- Managed IT in Browns BayOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Browns BayRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Browns BayPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Browns BayLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Browns BayFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Browns BayBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Browns BayBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Browns BayOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Browns BayPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Browns BayOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Browns BayOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Browns BayBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Browns BayIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Browns BayA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Browns BaySupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Browns BayShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Browns Bay: questions
Where should our network equipment go in a small office?
Somewhere ventilated, secure and out of the way, not on the floor under reception or in a damp storeroom. A small wall-mounted cabinet often solves it. We recommend a location and quote the work after a look.
Can you look after a small real estate office?
Yes. Agents need reliable phones, laptops and Microsoft 365 on the move, and the office needs printers and scanners that work for everyone. We manage the devices and secure the accounts so listings and client details stay protected.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.