Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Glenfield
Outsourced IT for offices in Glenfield: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Glenfield. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Glenfield
Glenfield combines a suburban town centre with small business units, medical and dental practices, tutoring and childcare centres, and service businesses run by locals. It sits beside the Wairau Valley commercial area, and plenty of trades and consultants work from home offices nearby.
IT for Glenfield offices
Typical Glenfield businesses have three to twenty staff, cloud accounting and a mix of personal and company devices. The quickest improvements are usually separating guest and staff Wi-Fi, replacing an internet provider's basic router with a business firewall, and making sure email and files are properly backed up rather than trusting the cloud alone.
We send technicians to Glenfield offices and practices for setups and fixes, and handle most requests remotely. Monthly plans and pay as you go both work for smaller teams.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Glenfield
Choose one service or hand over all of your IT.
- Managed IT in GlenfieldOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in GlenfieldRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in GlenfieldPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in GlenfieldLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in GlenfieldFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in GlenfieldBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in GlenfieldBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in GlenfieldOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in GlenfieldPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in GlenfieldOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in GlenfieldOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in GlenfieldBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in GlenfieldIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in GlenfieldA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in GlenfieldSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in GlenfieldShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Glenfield: questions
Isn't Microsoft 365 already backed up?
Microsoft keeps the service running, but it is not a full backup of your mail and files in the way most businesses assume. A separate Microsoft 365 backup lets you recover deleted or encrypted data from a point in time, and we include it in our plans.
We want a guest Wi-Fi for clients. Is that complicated?
No. With a business access point and firewall we set up a separate guest network that gives internet access only, so visitors never see your computers or printers.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.