Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Albany
Outsourced IT for offices in Albany: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Albany. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Albany
Albany is a large commercial hub with business parks off Oteha Valley Road and the Albany Expressway, a major retail centre, Massey University's Auckland campus and a growing mix of technology, engineering, health and distribution companies. Many firms moved here for newer buildings and motorway access.
IT for Albany offices
Newer Albany buildings usually have good fibre and structured cabling, so the work tends to be about the layers on top: firewall management, Wi-Fi capacity for busy open-plan floors, meeting rooms, device management and security reporting that clients and insurers now ask for. Growing companies also need onboarding and offboarding that keeps up with hiring.
Technicians come to Albany offices for rollouts, network and meeting room work, and support teams remotely for everyday issues. Larger projects are planned and quoted in writing.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Albany
Choose one service or hand over all of your IT.
- Managed IT in AlbanyOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in AlbanyRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in AlbanyPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in AlbanyLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in AlbanyFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in AlbanyBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in AlbanyBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in AlbanyOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in AlbanyPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in AlbanyOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in AlbanyOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in AlbanyBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in AlbanyIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in AlbanyA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in AlbanySupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in AlbanyShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Albany: questions
Our cyber insurer wants to know what security we have. Can you help?
Yes. We put in place the controls insurers commonly ask about, such as multi-factor sign-in, endpoint protection, backups and patching, and document them so you can answer the questionnaire accurately. We don't claim controls you don't have.
We're hiring quickly. How do you handle new starters?
We set up a standard new starter process: accounts, licences, a configured laptop and access to the right files, ready on day one. Leavers are removed promptly the same way, so access never lingers.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.