Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Auckland CBD
Outsourced IT for offices in Auckland CBD: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Auckland CBD. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Auckland CBD
The city centre packs law firms, accountants, consultancies, recruiters and head offices into towers along Queen Street, Shortland Street and the Viaduct, with tech and creative firms clustered around Wynyard Quarter. Plenty of smaller teams rent serviced suites or a single floor in an older mid-rise block.
IT for Auckland CBD offices
Most CBD offices sit inside a building they don't control: the landlord owns the risers and comms room, fibre comes in through a shared lead-in, and a dozen neighbouring tenants' Wi-Fi networks fight over the same channels. Fit-outs and floor changes are frequent, so cabling, switch cabinets and meeting room screens need planning around building management rules and after-hours access.
Our Auckland technicians work in central city offices regularly and sort building access, loading docks and lift bookings with your property manager ahead of planned work. Day-to-day requests are handled remotely first, with a visit booked when a problem needs hands.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Auckland CBD
Choose one service or hand over all of your IT.
- Managed IT in Auckland CBDOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Auckland CBDRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Auckland CBDPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Auckland CBDLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Auckland CBDFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Auckland CBDBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Auckland CBDBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Auckland CBDOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Auckland CBDPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Auckland CBDOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Auckland CBDOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Auckland CBDBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Auckland CBDIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Auckland CBDA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Auckland CBDSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Auckland CBDShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Auckland CBD: questions
Can you work with our building's landlord and comms room rules?
Yes. Before any cabling or equipment work we check the building's rules for the shared comms room and risers, request access through the property manager and keep a record of what was installed where. That keeps you on good terms with the landlord when the lease ends.
Our Wi-Fi is slow because every floor has its own network. What can be done?
Crowded city buildings usually need a proper Wi-Fi survey, access points on less congested channels and the right number of access points for your floor rather than one powerful router. We measure first, then quote the fix in writing.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.