Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Parnell
Outsourced IT for offices in Parnell: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Parnell. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Parnell
Parnell Road is lined with galleries, boutiques, architects, lawyers, wealth advisers and small consultancies, many in heritage buildings and converted houses. It is a popular address for professional firms that want a quieter setting a few minutes from the city.
IT for Parnell offices
Character buildings mean thick walls, limited ceiling space and owners who rightly object to new holes, so network upgrades need careful routes and sometimes wireless links instead of cable. Advisory and legal firms here handle confidential client documents, which puts the focus on secure email, document permissions and protecting against payment redirection scams.
Parnell offices get onsite visits for network, Wi-Fi and computer work, planned with the building owner where heritage features are involved. Everyday help comes remotely from technicians who keep notes on your setup.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Parnell
Choose one service or hand over all of your IT.
- Managed IT in ParnellOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in ParnellRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in ParnellPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in ParnellLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in ParnellFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in ParnellBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in ParnellBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in ParnellOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in ParnellPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in ParnellOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in ParnellOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in ParnellBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in ParnellIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in ParnellA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in ParnellSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in ParnellShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Parnell: questions
Can you install cabling in a heritage building without damaging it?
We plan the route before starting, using existing ducts, ceiling spaces and skirting where possible, and talk to the owner about anything that needs approval. Where cable is not practical, wireless links between rooms are an option. Everything is quoted in writing first.
How do you protect a small advisory firm from fake payment emails?
We set up email filtering, multi-factor sign-in and alerts for suspicious mailbox rules, and help you adopt a simple habit of confirming any bank detail change by a second channel. Staff get short, practical guidance on what these scams look like.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.