Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Newmarket
Outsourced IT for offices in Newmarket: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Newmarket. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Newmarket
Newmarket combines a major retail centre on Broadway with mid-rise office buildings, specialist medical and dental rooms, fashion head offices and professional firms along Khyber Pass Road and Carlton Gore Road. Retail and office teams often sit in the same business.
IT for Newmarket offices
Businesses here commonly juggle two very different needs: point-of-sale and payment terminals in a shop that must never go down, and a back office running Microsoft 365, finance and design software. Medical and dental rooms hold patient records that need careful access control, encrypted devices and backups that are actually tested.
Our technicians come to Newmarket shops, clinics and offices for setups, network work and hardware faults, and handle most day-to-day requests remotely. Store work can be planned before opening hours to avoid disrupting trade.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Newmarket
Choose one service or hand over all of your IT.
- Managed IT in NewmarketOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in NewmarketRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in NewmarketPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in NewmarketLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in NewmarketFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in NewmarketBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in NewmarketBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in NewmarketOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in NewmarketPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in NewmarketOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in NewmarketOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in NewmarketBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in NewmarketIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in NewmarketA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in NewmarketSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in NewmarketShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Newmarket: questions
Can you look after both our shop and our office?
Yes. We keep the store network separate from the office network so a problem in one does not take out the other, and we look after the POS computers, receipt printers and Wi-Fi alongside your office laptops. Payment terminals stay with your bank or terminal provider, and we make sure the network they need works.
What do specialist rooms in Newmarket need to protect patient records?
Multi-factor sign-in, encrypted laptops, sensible access permissions in the practice software and a backup that is tested by restoring from it. We set those up and check them regularly, keeping within what your software vendor supports.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.