Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Kingsland
Outsourced IT for offices in Kingsland: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Kingsland. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Kingsland
Kingsland is a compact strip along New North Road beside the rail line and Eden Park, with small offices above shopfronts, design and media studios, and hospitality businesses. Many firms here have under fifteen staff and value being a short train ride from the city.
IT for Kingsland offices
Offices above shops often share a single fibre lead-in with the business downstairs, have a comms cupboard squeezed under the stairs and run on consumer routers that were never meant for a team. On big Eden Park nights mobile networks get busy, so anyone relying on a phone hotspot as a backup connection finds it struggles.
Technicians visit Kingsland offices for router replacements, network tidying and new starter setups, with routine help handled remotely. Work is planned around event days when parking and access are hard.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Kingsland
Choose one service or hand over all of your IT.
- Managed IT in KingslandOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in KingslandRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in KingslandPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in KingslandLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in KingslandFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in KingslandBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in KingslandBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in KingslandOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in KingslandPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in KingslandOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in KingslandOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in KingslandBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in KingslandIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in KingslandA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in KingslandSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in KingslandShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Kingsland: questions
Should we replace the router our internet provider gave us?
For a team of more than a handful of people, usually yes. A business firewall and separate access points give you better Wi-Fi, a guest network kept apart from staff, and security updates you can rely on. We can quote that in writing after a quick look.
What backup internet works for a small office above a shop?
A second connection on a different network, often a 4G or 5G router, can take over automatically if the fibre drops. We test the mobile signal at your desk before recommending one, because it varies a lot between floors and buildings.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.