Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Mt Albert
Outsourced IT for offices in Mt Albert: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Mt Albert. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Mt Albert
Mt Albert has a town centre on New North Road, the Unitec campus on its western edge and plenty of small practices, tutoring centres, community organisations and home-based consultants. Business premises are mostly modest, from shopfronts to converted houses.
IT for Mt Albert offices
Small organisations here often run on donated or ageing hardware, shared passwords and a single person who knows how things fit together. Getting the basics right gives them the biggest gain: individual accounts, multi-factor sign-in, updated Windows, a proper backup of Microsoft 365 and a written record of the setup.
Our technicians come to Mt Albert offices and community spaces for setups and fixes, and help staff remotely for most requests. Pay as you go suits groups that need occasional help rather than a monthly plan.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Mt Albert
Choose one service or hand over all of your IT.
- Managed IT in Mt AlbertOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Mt AlbertRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Mt AlbertPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Mt AlbertLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Mt AlbertFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Mt AlbertBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Mt AlbertBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Mt AlbertOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Mt AlbertPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Mt AlbertOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Mt AlbertOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Mt AlbertBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Mt AlbertIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Mt AlbertA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Mt AlbertSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Mt AlbertShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Mt Albert: questions
We're a small community organisation. Do we need a monthly plan?
Not necessarily. Pay as you go remote or onsite help works for organisations that only need occasional support, and a monthly plan makes more sense once you rely on IT every day. We can explain the difference for your situation.
What are the first security steps for a small office?
Turn on multi-factor sign-in, give everyone their own account, keep computers updated and back up email and files. Those four steps prevent most common problems, and we can set them up in a short visit or remotely.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.