Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Avondale
Outsourced IT for offices in Avondale: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Avondale. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Avondale
Avondale's Rosebank Road peninsula is a long-established industrial area with food producers, manufacturers, engineering firms and importers, while the town centre on Great North Road has retail, services and family businesses. Many companies here have grown over decades on the same site.
IT for Avondale offices
Long-held industrial sites tend to have IT that grew in layers: phone cabling reused for data, switches in a dusty factory cabinet and production computers running old Windows versions because a machine depends on them. Sorting that out means documenting what exists, isolating old systems from the internet and planning upgrades without stopping production.
Technicians attend Rosebank Road and town centre sites for networks, cabling and computers, and we fix most issues remotely. Changes near production equipment are planned with your team and quoted first.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Avondale
Choose one service or hand over all of your IT.
- Managed IT in AvondaleOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in AvondaleRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in AvondalePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in AvondaleLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in AvondaleFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in AvondaleBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in AvondaleBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in AvondaleOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in AvondalePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in AvondaleOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in AvondaleOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in AvondaleBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in AvondaleIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in AvondaleA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in AvondaleSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in AvondaleShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Avondale: questions
We have an old PC that runs a factory machine. Can it stay?
Often it has to, because the machine software needs it. We isolate it on its own network so it cannot reach the internet or the office systems, back up what we can and plan a replacement when the vendor supports one.
Our factory cabling is a mess. Where do we start?
With a survey: we trace, test and label what is there, find what is unsafe or failing and propose a tidy structure in priority order. Any recabling is quoted in writing before work starts.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.