Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Te Atatū
Outsourced IT for offices in Te Atatū: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Te Atatū. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Te Atatū
Te Atatu Peninsula and Te Atatu South are mostly residential, with local shopping centres, medical and dental practices, trades businesses, early childhood centres and many home-based professionals who appreciate the quick motorway access. Commercial premises are generally small.
IT for Te Atatū offices
Many businesses here are owner-operators with a few staff, using cloud accounting and phones more than desktop computers. The common gaps are shared passwords, no multi-factor sign-in, personal email used for business and no backup, all of which are inexpensive to fix and remove a lot of risk.
We visit Te Atatu practices, offices and home businesses for setups and fixes, and provide remote help for most requests. Pay as you go suits small teams with occasional needs.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Te Atatū
Choose one service or hand over all of your IT.
- Managed IT in Te AtatūOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Te AtatūRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Te AtatūPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Te AtatūLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Te AtatūFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Te AtatūBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Te AtatūBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Te AtatūOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Te AtatūPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Te AtatūOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Te AtatūOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Te AtatūBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Te AtatūIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Te AtatūA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Te AtatūSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Te AtatūShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Te Atatū: questions
We use personal Gmail for our business. Should we change?
A business email on your own domain looks more professional, is easier to secure and stays with the business when people leave. We can move you to Microsoft 365 and bring your old email across.
What does an early childhood centre need from IT?
Reliable devices for staff and the centre management system, secure handling of children's records and photos, and Wi-Fi that covers the building. We set those up and keep them maintained.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.