IT strategy & consulting in Te Atatū
Most growing businesses need IT leadership long before they need a full-time IT manager. We act as your virtual IT manager: setting a budget, planning the next three years, dealing with vendors and giving you straight answers when an insurer, auditor or client asks hard questions.
Onsite technicians cover Te Atatū. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
IT strategy & consulting for Te Atatū businesses
Te Atatu Peninsula and Te Atatu South are mostly residential, with local shopping centres, medical and dental practices, trades businesses, early childhood centres and many home-based professionals who appreciate the quick motorway access. Commercial premises are generally small.
Many businesses here are owner-operators with a few staff, using cloud accounting and phones more than desktop computers. The common gaps are shared passwords, no multi-factor sign-in, personal email used for business and no backup, all of which are inexpensive to fix and remove a lot of risk.
IT decisions in a small business tend to be made one at a time. A director picks a new practice system after a demo, someone signs a phone contract that renews for three years, and a laptop gets bought because the old one died that morning. Each choice makes sense on its own, but nobody is looking at how they fit together or what they will cost over the next few years.
We visit Te Atatu practices, offices and home businesses for setups and fixes, and provide remote help for most requests. Pay as you go suits small teams with occasional needs.
What's included
Software selection
Help choosing new business systems, from requirements and demos to checking integration, data export and contract terms.
Insurance and security questionnaires
Accurate answers to cyber insurance, client and tender questionnaires, with a list of anything to fix before you submit.
Current state review
A written assessment of your systems, security, licences and contracts, with the risks ranked and explained in business terms.
Three-year roadmap
What to replace, upgrade or retire over the next three years, in order, with the reasons and the expected cost of each step.
Vendor management
We deal with internet, phone and software suppliers for you, chase faults and review renewals before they roll over.
Yearly IT budget
A budget for hardware, software, services and projects, so IT spending is planned before the financial year rather than discovered during it.
Is it right for your Te Atatū office?
A virtual IT manager suits businesses that:
- Are growing and making bigger IT decisions than before
- Have IT spending that varies wildly from year to year
- Are choosing a new core business system
- Face insurance, client or tender questions about security
- Want someone to manage vendors and contracts on their behalf
- Have a director spending hours each week on IT decisions
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
IT strategy & consulting in Te Atatū: questions
We use personal Gmail for our business. Should we change?
A business email on your own domain looks more professional, is easier to secure and stays with the business when people leave. We can move you to Microsoft 365 and bring your old email across.
What does an early childhood centre need from IT?
Reliable devices for staff and the centre management system, secure handling of children's records and photos, and Wi-Fi that covers the building. We set those up and keep them maintained.
Can you help with a cyber insurance renewal?
Yes. We answer the technical questions accurately, explain what each one is really asking and fix the gaps that would otherwise make your premium higher or put cover at risk.
How often would we meet?
Most clients meet quarterly, with more frequent catch-ups during a big project such as an office move or system change. Meetings can be in person in Auckland or Hamilton, or online.
Is this the same as managed IT?
No. Managed IT keeps things running day to day. Strategy and consulting is about planning and decisions. The Complete plan includes a yearly budget and replacement plan; deeper consulting can be added on any plan or bought on its own.
Do we need a managed IT plan to use this?
No. Some businesses have their own IT person or another arrangement for daily support and use us only for strategy. We are happy to work that way.
More IT services in Te Atatū
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- Co-managed IT
- Security awareness training