IT strategy & consulting in Westgate
Most growing businesses need IT leadership long before they need a full-time IT manager. We act as your virtual IT manager: setting a budget, planning the next three years, dealing with vendors and giving you straight answers when an insurer, auditor or client asks hard questions.
Onsite technicians cover Westgate. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
IT strategy & consulting for Westgate businesses
Westgate is a newer town centre at the junction of the Northwestern Motorway and State Highway 16, surrounded by fast-growing suburbs and business areas with trade suppliers, distribution, medical centres, childcare and retail. Many premises have been built within the last decade.
Most Westgate buildings have fibre and modern cabling, so businesses here can skip legacy problems and set up properly from the start: a managed firewall, business Wi-Fi, cloud files and managed devices. Growing companies need that foundation to scale cleanly as new staff and sites are added.
A virtual IT manager fills that gap without adding a salary. We meet with you regularly, learn how the business works and where it is heading, and turn that into a practical plan: what to replace and when, which systems to keep, where security needs strengthening and what all of it will cost. The plan is written in plain English, not a slide deck full of jargon, and it is revisited as things change.
Technicians travel to Westgate for setups and onsite work, and support staff remotely day to day. New site setups are planned and quoted in writing beforehand.
What's included
Current state review
A written assessment of your systems, security, licences and contracts, with the risks ranked and explained in business terms.
Vendor management
We deal with internet, phone and software suppliers for you, chase faults and review renewals before they roll over.
Three-year roadmap
What to replace, upgrade or retire over the next three years, in order, with the reasons and the expected cost of each step.
Yearly IT budget
A budget for hardware, software, services and projects, so IT spending is planned before the financial year rather than discovered during it.
Insurance and security questionnaires
Accurate answers to cyber insurance, client and tender questionnaires, with a list of anything to fix before you submit.
Software selection
Help choosing new business systems, from requirements and demos to checking integration, data export and contract terms.
Is it right for your Westgate office?
A virtual IT manager suits businesses that:
- Are growing and making bigger IT decisions than before
- Have IT spending that varies wildly from year to year
- Are choosing a new core business system
- Face insurance, client or tender questions about security
- Want someone to manage vendors and contracts on their behalf
- Have a director spending hours each week on IT decisions
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
IT strategy & consulting in Westgate: questions
We're a new business in Westgate. What IT should we set up first?
Business Microsoft 365 with multi-factor sign-in, managed laptops, a business firewall and Wi-Fi, and a backup. Getting those right early is cheaper than fixing them later, and we can do it as a fixed-scope project.
Can you support a business with more than one site?
Yes. We link sites securely, keep the same setup at each and give staff one place to ask for help. Our Auckland technicians can visit any of your Auckland sites.
Is this the same as managed IT?
No. Managed IT keeps things running day to day. Strategy and consulting is about planning and decisions. The Complete plan includes a yearly budget and replacement plan; deeper consulting can be added on any plan or bought on its own.
Will you push us towards particular products?
We recommend what suits your business and explain why. Where we supply hardware or software, the price is quoted separately so you can compare it with buying elsewhere.
Do we need a managed IT plan to use this?
No. Some businesses have their own IT person or another arrangement for daily support and use us only for strategy. We are happy to work that way.
How is consulting charged?
Small pieces of advice are billed at our hourly rate of $109 plus GST. A full review and roadmap, or an ongoing virtual IT manager arrangement, is quoted in writing first with a fixed scope.
More IT services in Westgate
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- Co-managed IT
- Security awareness training