Managed IT in Westgate
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Westgate. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Westgate businesses
Westgate is a newer town centre at the junction of the Northwestern Motorway and State Highway 16, surrounded by fast-growing suburbs and business areas with trade suppliers, distribution, medical centres, childcare and retail. Many premises have been built within the last decade.
Most Westgate buildings have fibre and modern cabling, so businesses here can skip legacy problems and set up properly from the start: a managed firewall, business Wi-Fi, cloud files and managed devices. Growing companies need that foundation to scale cleanly as new staff and sites are added.
Most offices with five to fifty staff don't have an IT person. Someone with a bit of know-how ends up resetting passwords, chasing the internet provider and wondering whether the backups actually ran. That works until the day it doesn't: a laptop gets ransomware, the shared drive fills up, or a new starter sits for two days without a login.
Technicians travel to Westgate for setups and onsite work, and support staff remotely day to day. New site setups are planned and quoted in writing beforehand.
What's included
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Starters and leavers
Laptop ready, accounts made and access set on day one. Leavers locked out and their data kept.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Westgate office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Westgate: questions
We're a new business in Westgate. What IT should we set up first?
Business Microsoft 365 with multi-factor sign-in, managed laptops, a business firewall and Wi-Fi, and a backup. Getting those right early is cheaper than fixing them later, and we can do it as a fixed-scope project.
Can you support a business with more than one site?
Yes. We link sites securely, keep the same setup at each and give staff one place to ask for help. Our Auckland technicians can visit any of your Auckland sites.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
More IT services in Westgate
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training