Managed IT in Te Atatū
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Te Atatū. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Te Atatū businesses
Te Atatu Peninsula and Te Atatu South are mostly residential, with local shopping centres, medical and dental practices, trades businesses, early childhood centres and many home-based professionals who appreciate the quick motorway access. Commercial premises are generally small.
Many businesses here are owner-operators with a few staff, using cloud accounting and phones more than desktop computers. The common gaps are shared passwords, no multi-factor sign-in, personal email used for business and no backup, all of which are inexpensive to fix and remove a lot of risk.
Most offices with five to fifty staff don't have an IT person. Someone with a bit of know-how ends up resetting passwords, chasing the internet provider and wondering whether the backups actually ran. That works until the day it doesn't: a laptop gets ransomware, the shared drive fills up, or a new starter sits for two days without a login.
We visit Te Atatu practices, offices and home businesses for setups and fixes, and provide remote help for most requests. Pay as you go suits small teams with occasional needs.
What's included
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Backups that are checked
Microsoft 365 and server backups monitored daily, with a restore test so you know the backup actually works.
Starters and leavers
Laptop ready, accounts made and access set on day one. Leavers locked out and their data kept.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Te Atatū office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Te Atatū: questions
We use personal Gmail for our business. Should we change?
A business email on your own domain looks more professional, is easier to secure and stays with the business when people leave. We can move you to Microsoft 365 and bring your old email across.
What does an early childhood centre need from IT?
Reliable devices for staff and the centre management system, secure handling of children's records and photos, and Wi-Fi that covers the building. We set those up and keep them maintained.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
More IT services in Te Atatū
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training