Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Westgate
Outsourced IT for offices in Westgate: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Westgate. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Westgate
Westgate is a newer town centre at the junction of the Northwestern Motorway and State Highway 16, surrounded by fast-growing suburbs and business areas with trade suppliers, distribution, medical centres, childcare and retail. Many premises have been built within the last decade.
IT for Westgate offices
Most Westgate buildings have fibre and modern cabling, so businesses here can skip legacy problems and set up properly from the start: a managed firewall, business Wi-Fi, cloud files and managed devices. Growing companies need that foundation to scale cleanly as new staff and sites are added.
Technicians travel to Westgate for setups and onsite work, and support staff remotely day to day. New site setups are planned and quoted in writing beforehand.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Westgate
Choose one service or hand over all of your IT.
- Managed IT in WestgateOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in WestgateRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in WestgatePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in WestgateLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in WestgateFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in WestgateBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in WestgateBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in WestgateOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in WestgatePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in WestgateOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in WestgateOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in WestgateBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in WestgateIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in WestgateA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in WestgateSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in WestgateShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Westgate: questions
We're a new business in Westgate. What IT should we set up first?
Business Microsoft 365 with multi-factor sign-in, managed laptops, a business firewall and Wi-Fi, and a backup. Getting those right early is cheaper than fixing them later, and we can do it as a fixed-scope project.
Can you support a business with more than one site?
Yes. We link sites securely, keep the same setup at each and give staff one place to ask for help. Our Auckland technicians can visit any of your Auckland sites.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
How quickly do you respond?
Requests are picked up during business hours in the order of urgency. Anything stopping work, such as no internet or a locked-out account, goes to the front of the queue.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.