Email security & deliverability in Mt Albert
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Mt Albert. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Mt Albert businesses
Mt Albert has a town centre on New North Road, the Unitec campus on its western edge and plenty of small practices, tutoring centres, community organisations and home-based consultants. Business premises are mostly modest, from shopfronts to converted houses.
Small organisations here often run on donated or ageing hardware, shared passwords and a single person who knows how things fit together. Getting the basics right gives them the biggest gain: individual accounts, multi-factor sign-in, updated Windows, a proper backup of Microsoft 365 and a written record of the setup.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Our technicians come to Mt Albert offices and community spaces for setups and fixes, and help staff remotely for most requests. Pay as you go suits groups that need occasional help rather than a monthly plan.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Mt Albert office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Mt Albert: questions
We're a small community organisation. Do we need a monthly plan?
Not necessarily. Pay as you go remote or onsite help works for organisations that only need occasional support, and a monthly plan makes more sense once you rely on IT every day. We can explain the difference for your situation.
What are the first security steps for a small office?
Turn on multi-factor sign-in, give everyone their own account, keep computers updated and back up email and files. Those four steps prevent most common problems, and we can set them up in a short visit or remotely.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
More IT services in Mt Albert
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training