Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Grey Lynn
Outsourced IT for offices in Grey Lynn: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Grey Lynn. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Grey Lynn
Grey Lynn mixes the shops and cafes of Great North Road with a pocket of light commercial buildings near Williamson Avenue and many small firms run from home studios. Agencies, consultants, health practitioners and tradespeople with a small office crew all operate here.
IT for Grey Lynn offices
A lot of Grey Lynn businesses are hybrid, with part of the team at a shared office and the rest working from villas nearby, so secure remote access matters more than a big server. Home connections vary from fibre to tired copper on side streets, and devices are often a patchwork bought one at a time over several years.
We support Grey Lynn teams remotely day to day and send a technician to the office or studio for setups, network problems and hardware swaps. Anyone working from home is covered by the same remote help and device management.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Grey Lynn
Choose one service or hand over all of your IT.
- Managed IT in Grey LynnOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Grey LynnRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Grey LynnPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Grey LynnLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Grey LynnFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Grey LynnBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Grey LynnBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Grey LynnOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Grey LynnPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Grey LynnOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Grey LynnOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Grey LynnBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Grey LynnIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Grey LynnA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Grey LynnSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Grey LynnShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Grey Lynn: questions
Half our team works from home in Grey Lynn. How do you support them?
Every company laptop is managed the same way wherever it is, with updates, security and backups running in the background. Staff log a request and a technician connects remotely, and we can visit the shared office when something needs hands.
We bought laptops one at a time and they are all different. Is that a problem?
It makes support slower and costs more over time. We record what you have, bring them all under the same management and security, and plan a sensible replacement cycle so the next ones match.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.