Internet & phones in Grey Lynn
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Grey Lynn. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Grey Lynn businesses
Grey Lynn mixes the shops and cafes of Great North Road with a pocket of light commercial buildings near Williamson Avenue and many small firms run from home studios. Agencies, consultants, health practitioners and tradespeople with a small office crew all operate here.
A lot of Grey Lynn businesses are hybrid, with part of the team at a shared office and the rest working from villas nearby, so secure remote access matters more than a big server. Home connections vary from fibre to tired copper on side streets, and devices are often a patchwork bought one at a time over several years.
We help you choose the right fibre plan for your building, add a backup connection that takes over automatically if the fibre fails, and move your numbers to a cloud phone system. Staff can answer calls on desk phones, a laptop or their mobile, from the office or home.
We support Grey Lynn teams remotely day to day and send a technician to the office or studio for setups, network problems and hardware swaps. Anyone working from home is covered by the same remote help and device management.
What's included
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Is it right for your Grey Lynn office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Grey Lynn: questions
Half our team works from home in Grey Lynn. How do you support them?
Every company laptop is managed the same way wherever it is, with updates, security and backups running in the background. Staff log a request and a technician connects remotely, and we can visit the shared office when something needs hands.
We bought laptops one at a time and they are all different. Is that a problem?
It makes support slower and costs more over time. We record what you have, bring them all under the same management and security, and plan a sensible replacement cycle so the next ones match.
Do you sell the internet plan or does a provider?
We arrange the plan with a wholesale provider and look after it as part of your IT, so you have one point of contact.
Is Teams calling right for us?
If your staff already live in Teams, usually yes. If you need a reception console, hunt groups or recording rules, a hosted phone system may suit better. We'll explain the trade-offs.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
How long does the switch take?
Fibre installs depend on the building and provider. Phone system changes are usually done in a week or two once numbers are confirmed.
More IT services in Grey Lynn
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training