Managed IT in Grey Lynn
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Grey Lynn. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Grey Lynn businesses
Grey Lynn mixes the shops and cafes of Great North Road with a pocket of light commercial buildings near Williamson Avenue and many small firms run from home studios. Agencies, consultants, health practitioners and tradespeople with a small office crew all operate here.
A lot of Grey Lynn businesses are hybrid, with part of the team at a shared office and the rest working from villas nearby, so secure remote access matters more than a big server. Home connections vary from fibre to tired copper on side streets, and devices are often a patchwork bought one at a time over several years.
Managed IT replaces that with a team whose job is to keep your systems running. We learn your setup once and write it down. We watch your computers, network and Microsoft 365 for problems, apply updates, check the backups and fix issues before most people notice them. When someone needs help, they email or log a request and talk to a technician who already has your notes.
We support Grey Lynn teams remotely day to day and send a technician to the office or studio for setups, network problems and hardware swaps. Anyone working from home is covered by the same remote help and device management.
What's included
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Starters and leavers
Laptop ready, accounts made and access set on day one. Leavers locked out and their data kept.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Grey Lynn office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Grey Lynn: questions
Half our team works from home in Grey Lynn. How do you support them?
Every company laptop is managed the same way wherever it is, with updates, security and backups running in the background. Staff log a request and a technician connects remotely, and we can visit the shared office when something needs hands.
We bought laptops one at a time and they are all different. Is that a problem?
It makes support slower and costs more over time. We record what you have, bring them all under the same management and security, and plan a sensible replacement cycle so the next ones match.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
More IT services in Grey Lynn
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training