Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Birkenhead & Northcote
Outsourced IT for offices in Birkenhead & Northcote: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Birkenhead & Northcote. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Birkenhead & Northcote
Birkenhead's Highbury centre and Northcote's town centre, now being redeveloped, serve small professional offices, health practices, cafes and retailers, with many consultants, designers and tradespeople working from home in the surrounding streets. The harbour bridge puts the city close, but plenty of locals prefer to work near home.
IT for Birkenhead & Northcote offices
Home-based and small-office businesses here often rely on a single person's laptop and a consumer internet plan, with no backup and little security. Bringing them up to standard is straightforward: business email with multi-factor sign-in, automatic backups, a managed antivirus and a sensible home office network that keeps work devices apart from family ones.
Our technicians visit Birkenhead and Northcote offices and home offices for setups and hardware work, and help remotely day to day. We are glad to support small teams of three or more.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Birkenhead & Northcote
Choose one service or hand over all of your IT.
- Managed IT in Birkenhead & NorthcoteOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in Birkenhead & NorthcoteRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in Birkenhead & NorthcotePractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in Birkenhead & NorthcoteLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in Birkenhead & NorthcoteFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in Birkenhead & NorthcoteBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in Birkenhead & NorthcoteBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in Birkenhead & NorthcoteOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in Birkenhead & NorthcotePhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in Birkenhead & NorthcoteOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in Birkenhead & NorthcoteOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in Birkenhead & NorthcoteBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in Birkenhead & NorthcoteIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in Birkenhead & NorthcoteA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in Birkenhead & NorthcoteSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in Birkenhead & NorthcoteShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Birkenhead & Northcote: questions
Do you support businesses run from home offices?
Yes, provided you have three or more staff or need business-grade setup. We manage the work devices, secure email and backups, and can set up a home network that keeps work and family devices separate.
What happens to our IT during the Northcote redevelopment?
If you are relocating or your building is being upgraded, we can plan the move, arrange the new internet connection early and set up the new premises so you are working from the first morning. It is quoted in writing first.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.