Essentials
Security and support basics for small teams that mostly look after themselves.
$69per user / month
+ GST
IT support and managed IT in Devonport
Outsourced IT for offices in Devonport: help desk, security, Microsoft 365, networks and phones for one monthly price per person, with technicians who come on site.
Onsite technicians cover Devonport. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
From $69per user per month + GST, prices on the page
No lock-inmonth-to-month plans, 30 days' notice
Onsitetechnicians across Auckland and Hamilton
One teamfor IT, security, internet and phones
Business in Devonport
Devonport is a heritage harbourside suburb with a small village centre of galleries, boutiques, cafes, property managers and professional offices, the Navy's base on its waterfront and many self-employed professionals who commute by ferry. Business premises are mostly small and historic.
IT for Devonport offices
Victorian and Edwardian buildings bring the same challenges as inner-city villas: thick walls, limited ceiling space and heritage rules that limit drilling. Many local professionals split their time between a Devonport office, home and city clients, so secure access to files from anywhere matters more than equipment in the office.
Our technicians visit Devonport offices for network and computer work, planning around the single road access on and off the peninsula, and handle routine help remotely.
Whatever the size of your team, the starting point is the same: a free IT health check. A technician reviews your devices, accounts, backups, security and network and gives you a short written report with the risks ranked and a price to fix them.
Services in Devonport
Choose one service or hand over all of your IT.
- Managed IT in DevonportOne monthly price per person for support, security, updates and backups. Your outsourced IT team.
- IT support in DevonportRemote and onsite help when you need it, billed by the hour. No plan, no contract.
- Cyber security in DevonportPractical protection against scams, ransomware and account takeover, set up and kept current.
- Microsoft 365 in DevonportLicences, email, Teams and SharePoint set up properly, moved across safely and managed for you.
- Networks & Wi-Fi in DevonportFirewalls, switches, Wi-Fi and structured cabling that are designed, labelled and documented.
- Internet & phones in DevonportBusiness fibre, backup connections and cloud phone systems, set up and supported by the same team.
- Backup & disaster recovery in DevonportBackups of Microsoft 365, servers and key files, checked daily and test-restored, plus a written recovery plan.
- Cloud & servers in DevonportOnsite servers, NAS and Azure set up and looked after, or your old file server moved to the cloud.
- Email security & deliverability in DevonportPhishing filtering, SPF, DKIM and DMARC set up so scams stay out and your own email stops landing in junk.
- CCTV & access control in DevonportOffice CCTV and door access control on your network, set up securely and managed alongside the rest of your IT.
- Printers, copiers & scanning in DevonportOffice printers and copiers set up and supported: scan to email and folder, print management and fleet care.
- Laptops, PCs & devices in DevonportBusiness laptops and PCs supplied or leased, set up automatically, tracked through warranty and wiped securely.
- Office moves & fit-outs in DevonportIT planning for office moves and fit-outs: cabling, internet lead times, the move weekend and day-one checks.
- IT strategy & consulting in DevonportA virtual IT manager for your business: budgets, roadmaps, vendor management and straight answers for insurers.
- Co-managed IT in DevonportSupport for your in-house IT person: our tools, security, backup and a team behind them for projects and leave cover.
- Security awareness training in DevonportShort security lessons and safe practice phishing emails that teach staff to spot scams before they click.
Clear prices, no guesswork
Per user, per month, plus GST. Month to month. Pay as you go: remote $109 / hour, onsite $159 / hour.
Managed
Unlimited remote support and proactive care. The plan we recommend for most offices.
$119per user / month
+ GST
Complete
Everything managed, including onsite support and security hardening, for offices that want to hand IT over completely.
$169per user / month
+ GST
IT support in Devonport: questions
Can you improve Wi-Fi in an old Devonport building?
Yes. We survey the building, then place business access points where staff work, linked by cable where it can be run discreetly. We avoid unnecessary holes in heritage fabric and quote before starting.
We work between home, the office and clients. What setup suits us?
A managed laptop, files in Microsoft 365 with OneDrive and SharePoint, multi-factor sign-in and a backup. That gives you the same files and security wherever you are, without relying on equipment in one building.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.