Security awareness training in Devonport
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Onsite technicians cover Devonport. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Security awareness training for Devonport businesses
Devonport is a heritage harbourside suburb with a small village centre of galleries, boutiques, cafes, property managers and professional offices, the Navy's base on its waterfront and many self-employed professionals who commute by ferry. Business premises are mostly small and historic.
Victorian and Edwardian buildings bring the same challenges as inner-city villas: thick walls, limited ceiling space and heritage rules that limit drilling. Many local professionals split their time between a Devonport office, home and city clients, so secure access to files from anywhere matters more than equipment in the office.
You get a short report each month: who completed lessons, who clicked a practice email and whether results are improving. Anyone who clicks sees a brief explanation straight away and a follow-up lesson. We look for patterns too; if one team keeps falling for delivery notices, the next lesson targets exactly that. Over time the goal is fewer clicks and more reports, because a team that reports suspicious messages quickly gives us the warning we need to block a scam for everyone else before it does harm.
Our technicians visit Devonport offices for network and computer work, planning around the single road access on and off the peninsula, and handle routine help remotely.
What's included
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Evidence for insurers
Training records you can show an insurer, client or auditor who asks how staff are taught about cyber risk.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Is it right for your Devonport office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Devonport: questions
Can you improve Wi-Fi in an old Devonport building?
Yes. We survey the building, then place business access points where staff work, linked by cable where it can be run discreetly. We avoid unnecessary holes in heritage fabric and quote before starting.
We work between home, the office and clients. What setup suits us?
A managed laptop, files in Microsoft 365 with OneDrive and SharePoint, multi-factor sign-in and a backup. That gives you the same files and security wherever you are, without relying on equipment in one building.
What should staff do if they think they clicked something real?
Tell us straight away using the report button or by email. Quick reporting lets us reset passwords and check the account before any damage is done, which is why the training stresses it.
Should managers be included?
Yes. Directors and finance staff are some of the most targeted people in any office, because criminals know they can approve payments.
Is training included in a plan?
Security awareness training and phishing tests are included in the Complete plan at $169 per user per month plus GST. For other plans we can add it, with the price set out in writing first.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
More IT services in Devonport
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT