Security awareness training in Takapuna
Filters catch most scams, but the ones that get through are aimed squarely at your people. Short, regular lessons and safe practice phishing emails teach staff what a real attack looks like and what to do when they see one, without shaming anyone.
Onsite technicians cover Takapuna. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Security awareness training for Takapuna businesses
Takapuna is the North Shore's main professional centre, with lawyers, accountants, financial planners, medical specialists and property firms around Hurstmere Road and Lake Road, and larger corporate offices at the campus beside the Northern Busway at Smales Farm. Apartments above offices make it a mixed live-work area.
Offices range from new glass buildings with a managed comms room to older two-storey blocks where the equipment sits in a kitchen cupboard. Professional firms here rely on Microsoft 365, practice software and secure client portals, and many staff split their week between the office and home on the Shore.
Our training is built for busy offices. Lessons are a few minutes long and arrive once a month, covering fake invoices, sign-in pages, text message scams, social media oversharing, safe file sharing and what to do with a lost laptop. Practice phishing emails go out at random times and are modelled on scams currently doing the rounds in New Zealand. Difficulty rises gradually, so staff are stretched without being set up to fail.
Our technicians cover Takapuna for onsite setups, network work and hardware faults, and handle day-to-day requests remotely. Office moves and upgrades are quoted in writing and scheduled with you.
What's included
New starter induction
Every new staff member is enrolled automatically and completes the core lessons in their first weeks.
Targeted follow-up
Teams or people who struggle with a particular type of scam get extra lessons on that type, not more of everything.
Monthly micro-lessons
Short videos and quizzes on one topic at a time, sent by email so staff can complete them between tasks.
Practice phishing emails
Realistic but safe test emails sent at random, based on current scams such as courier notices, shared documents and payroll changes.
Instant teaching moments
Anyone who clicks a practice email lands on a short page explaining the warning signs they missed, rather than a telling-off.
Results by team
A simple monthly summary of completions and click rates, so managers see progress without reading through raw data.
Is it right for your Takapuna office?
Staff training is especially useful when:
- Your team handles payments, payroll or supplier bank details
- Someone has already clicked a scam link or entered a password on a fake page
- Your cyber insurance asks whether staff receive regular training
- You have a lot of new starters or seasonal staff
- Staff work from home and use personal phones for work email
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Security awareness training in Takapuna: questions
We're moving to a new office in Takapuna. Can you handle the IT side?
Yes. We check the new space for cabling and internet early, order the fibre connection in good time, set up the network and Wi-Fi and move your equipment over a weekend or evening. The move is planned and quoted in writing.
Can you secure staff who work from home on the North Shore?
Company laptops are managed wherever they are, with multi-factor sign-in, encryption, updates and backups. Staff use the same secure access from home as from the office.
Do practice emails ever cause real harm?
No. The links go to a safe training page, attachments contain nothing harmful and no passwords entered are kept. We also tell your IT and finance contacts in advance so a test isn't mistaken for a real incident.
What should staff do if they think they clicked something real?
Tell us straight away using the report button or by email. Quick reporting lets us reset passwords and check the account before any damage is done, which is why the training stresses it.
Will staff feel tricked or embarrassed?
We set it up to teach, not to catch people out. Results are shared with managers as team trends, and the message to staff is always that reporting quickly is the right thing to do, even after a click.
How much time does it take?
Most lessons take three to five minutes. Over a year that adds up to about an hour per person, spread so it never takes over a working day.
More IT services in Takapuna
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT