Printers, copiers & scanning in Takapuna
Printers cause more help desk requests than almost anything else in an office. We set up your printers and copiers properly, get scanning going to email and the right folders, and look after the fleet so the machine by the kitchen stops being the daily frustration.
Onsite technicians cover Takapuna. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Printers, copiers & scanning for Takapuna businesses
Takapuna is the North Shore's main professional centre, with lawyers, accountants, financial planners, medical specialists and property firms around Hurstmere Road and Lake Road, and larger corporate offices at the campus beside the Northern Busway at Smales Farm. Apartments above offices make it a mixed live-work area.
Offices range from new glass buildings with a managed comms room to older two-storey blocks where the equipment sits in a kitchen cupboard. Professional firms here rely on Microsoft 365, practice software and secure client portals, and many staff split their week between the office and home on the Shore.
We also help with the bigger picture. If you have five different printer models and toner for each, we can suggest a simpler fleet. If a copier lease is coming up for renewal, we will look over the proposal, compare buying against leasing and check the machine supports the scanning features you rely on. We have no interest in which brand you choose, so the advice is about what suits your volumes, your documents and your budget, and nothing is signed until you are comfortable with the terms.
Our technicians cover Takapuna for onsite setups, network work and hardware faults, and handle day-to-day requests remotely. Office moves and upgrades are quoted in writing and scheduled with you.
What's included
Printer and copier setup
New devices connected to the network, given fixed addresses and named sensibly so staff can tell the upstairs copier from the label printer.
Central driver deployment
Printers pushed to computers automatically, so new starters and replacement laptops print from day one.
Fleet and lease advice
An independent look at your printers and copier leases, with recommendations on what to keep, replace or consolidate.
Scan to email
Scanning set up through a secure, supported sending method that keeps working when Microsoft 365 security settings change.
Print management
Usage reporting by person or department, default double-sided printing and colour controls to cut paper and toner costs.
Scan to folder and SharePoint
Scans delivered to a shared folder or SharePoint library, with sensible file names, so documents are easy to find later.
Is it right for your Takapuna office?
We can help if:
- Scan to email stopped working and nobody can work out why
- New laptops need someone to install printers by hand
- Your copier lease is up for renewal and you aren't sure about the offer
- You print confidential documents to a shared machine
- You are paying for toner for several different printer models
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Printers, copiers & scanning in Takapuna: questions
We're moving to a new office in Takapuna. Can you handle the IT side?
Yes. We check the new space for cabling and internet early, order the fibre connection in good time, set up the network and Wi-Fi and move your equipment over a weekend or evening. The move is planned and quoted in writing.
Can you secure staff who work from home on the North Shore?
Company laptops are managed wherever they are, with multi-factor sign-in, encryption, updates and backups. Staff use the same secure access from home as from the office.
Why did scan to email suddenly stop?
Usually because Microsoft retired an older sign-in method the copier relied on. The fix is to move scanning to a supported method, such as a dedicated connector or relay, rather than weakening security on an account.
Is printer support included in a plan?
Printer support is part of the Complete plan. On Essentials and Managed it is billed at $109 an hour remote or $159 an hour onsite plus GST.
Can you set up a new printer before it arrives?
We can prepare network addresses, scan destinations and driver rollout in advance, so the install visit is short and staff can use it straight away.
Do you service copier hardware?
Mechanical repairs, toner and parts under a lease are handled by the lease company. We look after everything on the IT side: networking, scanning, drivers, user codes and connection to Microsoft 365.
More IT services in Takapuna
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training