Email security & deliverability in Takapuna
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Takapuna. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Takapuna businesses
Takapuna is the North Shore's main professional centre, with lawyers, accountants, financial planners, medical specialists and property firms around Hurstmere Road and Lake Road, and larger corporate offices at the campus beside the Northern Busway at Smales Farm. Apartments above offices make it a mixed live-work area.
Offices range from new glass buildings with a managed comms room to older two-storey blocks where the equipment sits in a kitchen cupboard. Professional firms here rely on Microsoft 365, practice software and secure client portals, and many staff split their week between the office and home on the Shore.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Our technicians cover Takapuna for onsite setups, network work and hardware faults, and handle day-to-day requests remotely. Office moves and upgrades are quoted in writing and scheduled with you.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Report-a-scam button
A simple way for staff to send a suspicious email to us for checking, so problems get reported rather than quietly deleted.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Takapuna office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Takapuna: questions
We're moving to a new office in Takapuna. Can you handle the IT side?
Yes. We check the new space for cabling and internet early, order the fibre connection in good time, set up the network and Wi-Fi and move your equipment over a weekend or evening. The move is planned and quoted in writing.
Can you secure staff who work from home on the North Shore?
Company laptops are managed wherever they are, with multi-factor sign-in, encryption, updates and backups. Staff use the same secure access from home as from the office.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
How long does it take to set up?
Filtering and records are usually set in a day or two. Moving DMARC to full enforcement normally takes a few weeks of watching reports, so nothing legitimate is caught.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
More IT services in Takapuna
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training