Email security & deliverability in Wairau Valley
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Wairau Valley. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Wairau Valley businesses
Wairau Valley is the North Shore's established trade and light industrial area, with showrooms, building suppliers, automotive businesses, wholesalers and service firms along Wairau Road and the surrounding streets. Much of it is low-lying, and the area was badly flooded in the January 2023 storms.
Flood risk changes how IT should be set up here: comms cabinets, servers and backup drives belong off the floor, and important files belong in cloud storage with an offsite backup, not only on equipment in the building. Trade counters and showrooms also need POS, quoting systems and Wi-Fi that keep working through a busy day.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
Technicians attend Wairau Valley businesses for network, POS and computer work, and support everyday issues remotely. We can review where your equipment sits and quote changes to reduce flood exposure.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DKIM signing
Microsoft 365 and your other sending services set to sign outgoing mail with your domain, so receivers can verify it.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Is it right for your Wairau Valley office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Wairau Valley: questions
Our business flooded in 2023. How should our IT be set up now?
Keep comms gear and any server raised well off the floor, store files in cloud services with an independent backup, and make sure staff can work from home if the building is closed. We can review your site and quote the changes.
Can you support our trade counter computers and POS?
Yes. We look after counter computers, receipt and docket printers, scanners and the network they use, and keep them separate from office systems. POS software support stays with its vendor, and we work alongside them.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
More IT services in Wairau Valley
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training