Internet & phones in Wairau Valley
When the internet drops, your IT provider and your internet provider shouldn't point at each other. We arrange business fibre, add a backup connection and set up cloud phones, then look after all of it alongside your IT.
Onsite technicians cover Wairau Valley. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Internet & phones for Wairau Valley businesses
Wairau Valley is the North Shore's established trade and light industrial area, with showrooms, building suppliers, automotive businesses, wholesalers and service firms along Wairau Road and the surrounding streets. Much of it is low-lying, and the area was badly flooded in the January 2023 storms.
Flood risk changes how IT should be set up here: comms cabinets, servers and backup drives belong off the floor, and important files belong in cloud storage with an offsite backup, not only on equipment in the building. Trade counters and showrooms also need POS, quoting systems and Wi-Fi that keep working through a busy day.
If you already use Microsoft 365, your phone system can live inside Teams, so calls, chat and meetings are in one place. If you'd rather keep desk phones and a reception console, we set up a hosted system that does that well.
Technicians attend Wairau Valley businesses for network, POS and computer work, and support everyday issues remotely. We can review where your equipment sits and quote changes to reduce flood exposure.
What's included
Cloud phone systems
Hosted phone systems with desk phones, mobile apps, call queues, recording and voicemail to email.
Business fibre
The right plan for your address and team size, ordered and installed with your network.
Backup internet
A second connection on a different network that takes over automatically if fibre fails.
Copper switch-off
If your old lines are being retired, we move alarms, EFTPOS and phones before the deadline.
Teams calling
Phone numbers inside Microsoft Teams, so staff make and take calls from the app they already use.
Number porting
Your existing numbers moved across without losing calls, including 0800 numbers.
Is it right for your Wairau Valley office?
This is a good fit if:
- Your phones still run on copper lines or an old onsite system
- An internet outage would stop your business
- Staff work between home and the office
- You want fewer bills and one number to call when something breaks
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Internet & phones in Wairau Valley: questions
Our business flooded in 2023. How should our IT be set up now?
Keep comms gear and any server raised well off the floor, store files in cloud services with an independent backup, and make sure staff can work from home if the building is closed. We can review your site and quote the changes.
Can you support our trade counter computers and POS?
Yes. We look after counter computers, receipt and docket printers, scanners and the network they use, and keep them separate from office systems. POS software support stays with its vendor, and we work alongside them.
Do we need new desk phones?
Not always. Many current desk phones can be reused. Where they can't, we recommend models that suit the system.
Can we keep our phone numbers?
Yes. Landline and 0800 numbers can be moved to a new system. We manage the port and time the change to avoid missed calls.
What happens to our phones if the internet goes down?
With a backup connection, calls keep working. Without one, calls can be diverted to mobiles automatically until the internet is back.
How long does the switch take?
Fibre installs depend on the building and provider. Phone system changes are usually done in a week or two once numbers are confirmed.
More IT services in Wairau Valley
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training