Backup & disaster recovery in Wairau Valley
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Wairau Valley. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Wairau Valley businesses
Wairau Valley is the North Shore's established trade and light industrial area, with showrooms, building suppliers, automotive businesses, wholesalers and service firms along Wairau Road and the surrounding streets. Much of it is low-lying, and the area was badly flooded in the January 2023 storms.
Flood risk changes how IT should be set up here: comms cabinets, servers and backup drives belong off the floor, and important files belong in cloud storage with an offsite backup, not only on equipment in the building. Trade counters and showrooms also need POS, quoting systems and Wi-Fi that keep working through a busy day.
Every job reports to us. Failed or skipped backups are followed up the next working day, not discovered at the worst possible moment. Each quarter we restore something real, such as a folder, a mailbox or a whole server, time how long it takes and write the result into your recovery plan, so you know what a bad day would actually look like. If a test turns up a problem, such as a missing folder or a restore that takes far too long, we fix the setup and test it again.
Technicians attend Wairau Valley businesses for network, POS and computer work, and support everyday issues remotely. We can review where your equipment sits and quote changes to reduce flood exposure.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Written recovery plan
Who to contact, what gets restored first, where the copies live and how long each step takes, kept short enough to use in a crisis.
Is it right for your Wairau Valley office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Wairau Valley: questions
Our business flooded in 2023. How should our IT be set up now?
Keep comms gear and any server raised well off the floor, store files in cloud services with an independent backup, and make sure staff can work from home if the building is closed. We can review your site and quote the changes.
Can you support our trade counter computers and POS?
Yes. We look after counter computers, receipt and docket printers, scanners and the network they use, and keep them separate from office systems. POS software support stays with its vendor, and we work alongside them.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
What is the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan and tooling to get the business working again after a fire, flood, theft or ransomware attack, including where people work and in what order systems come back.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
More IT services in Wairau Valley
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training