Managed IT in Wairau Valley
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Wairau Valley. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Wairau Valley businesses
Wairau Valley is the North Shore's established trade and light industrial area, with showrooms, building suppliers, automotive businesses, wholesalers and service firms along Wairau Road and the surrounding streets. Much of it is low-lying, and the area was badly flooded in the January 2023 storms.
Flood risk changes how IT should be set up here: comms cabinets, servers and backup drives belong off the floor, and important files belong in cloud storage with an offsite backup, not only on equipment in the building. Trade counters and showrooms also need POS, quoting systems and Wi-Fi that keep working through a busy day.
You pay a fixed amount per person each month, so the IT budget stops jumping around. Projects such as an office move or a new server are quoted separately, in writing, before anything starts.
Technicians attend Wairau Valley businesses for network, POS and computer work, and support everyday issues remotely. We can review where your equipment sits and quote changes to reduce flood exposure.
What's included
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Network and Wi-Fi
Firewall, switches and wireless monitored, so a failing device is replaced before it takes the office offline.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Is it right for your Wairau Valley office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Wairau Valley: questions
Our business flooded in 2023. How should our IT be set up now?
Keep comms gear and any server raised well off the floor, store files in cloud services with an independent backup, and make sure staff can work from home if the building is closed. We can review your site and quote the changes.
Can you support our trade counter computers and POS?
Yes. We look after counter computers, receipt and docket printers, scanners and the network they use, and keep them separate from office systems. POS software support stays with its vendor, and we work alongside them.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
Do you come on site?
Yes. Our technicians cover Auckland and Hamilton. The Complete plan includes unlimited onsite support; the other plans include onsite time or use the hourly rate.
Do you support Macs?
Yes. We support Windows and macOS computers, iPhones and Android phones used for work.
Is there a contract or lock-in?
No fixed-term contract. Plans run month to month with 30 days' notice. If you leave, we hand over your passwords, documentation and admin access in an orderly way.
More IT services in Wairau Valley
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training