Backup & disaster recovery in Takapuna
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Takapuna. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Takapuna businesses
Takapuna is the North Shore's main professional centre, with lawyers, accountants, financial planners, medical specialists and property firms around Hurstmere Road and Lake Road, and larger corporate offices at the campus beside the Northern Busway at Smales Farm. Apartments above offices make it a mixed live-work area.
Offices range from new glass buildings with a managed comms room to older two-storey blocks where the equipment sits in a kitchen cupboard. Professional firms here rely on Microsoft 365, practice software and secure client portals, and many staff split their week between the office and home on the Shore.
Our approach is simple and written down. We list what your business can't lose - mailboxes, shared drives, accounting data, line-of-business databases - and decide with you how far back you need to go and how fast you need it back. Then we put a backup in place for each one, with an offsite copy kept separate from your normal sign-ins so an attacker who gets into your network can't delete it.
Our technicians cover Takapuna for onsite setups, network work and hardware faults, and handle day-to-day requests remotely. Office moves and upgrades are quoted in writing and scheduled with you.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Recovery help
When something is lost or encrypted we do the restore, check the data is complete and help you work out how it happened.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Is it right for your Takapuna office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Takapuna: questions
We're moving to a new office in Takapuna. Can you handle the IT side?
Yes. We check the new space for cabling and internet early, order the fibre connection in good time, set up the network and Wi-Fi and move your equipment over a weekend or evening. The move is planned and quoted in writing.
Can you secure staff who work from home on the North Shore?
Company laptops are managed wherever they are, with multi-factor sign-in, encryption, updates and backups. Staff use the same secure access from home as from the office.
We already have a NAS. Is that enough?
A NAS is a good local copy for quick restores, but it sits on the same network and often uses the same passwords. It needs an offsite copy with separate credentials to survive ransomware, theft or a fire.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
Can you check our current backups before we commit?
Yes. A backup check is billed at our hourly rate and gives you a written list of what is protected, what isn't and what we would change.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
More IT services in Takapuna
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training