Managed IT in Devonport
Hand your IT to a team that already knows your setup. One monthly price per person covers the help desk, security, updates, Microsoft 365 and backups, with technicians who come on site when a problem needs hands.
Onsite technicians cover Devonport. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Managed IT for Devonport businesses
Devonport is a heritage harbourside suburb with a small village centre of galleries, boutiques, cafes, property managers and professional offices, the Navy's base on its waterfront and many self-employed professionals who commute by ferry. Business premises are mostly small and historic.
Victorian and Edwardian buildings bring the same challenges as inner-city villas: thick walls, limited ceiling space and heritage rules that limit drilling. Many local professionals split their time between a Devonport office, home and city clients, so secure access to files from anywhere matters more than equipment in the office.
You pay a fixed amount per person each month, so the IT budget stops jumping around. Projects such as an office move or a new server are quoted separately, in writing, before anything starts.
Our technicians visit Devonport offices for network and computer work, planning around the single road access on and off the peninsula, and handle routine help remotely.
What's included
Help desk
Staff email or log a request and get a technician, not a call centre. Most fixes happen remotely within the same session.
Onsite technicians
When something needs hands - a dead switch, a new printer, a desk move - a technician comes to your office in Auckland or Hamilton.
Updates and patching
Windows, Mac and business apps updated on a schedule, with failures followed up rather than ignored.
Security
Threat detection on every computer, email filtering, multi-factor sign-in and the settings that stop the common attacks.
Planning
A regular review of what is ageing, what is at risk and what to budget for next year. No surprises in March.
Microsoft 365 admin
New staff, leavers, licences, shared mailboxes, Teams and SharePoint permissions, all handled for you.
Is it right for your Devonport office?
Managed IT suits offices that rely on their computers every day but don't want to employ an IT person. It is usually a fit if:
- You have between 3 and 75 staff
- Nobody on the team owns IT, or the person who does has a different day job
- You have had a scare: lost files, a scam email, a long outage
- You want a fixed monthly IT cost instead of surprise bills
- Your insurer or a client is asking about your cyber security
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Managed IT in Devonport: questions
Can you improve Wi-Fi in an old Devonport building?
Yes. We survey the building, then place business access points where staff work, linked by cable where it can be run discreetly. We avoid unnecessary holes in heritage fabric and quote before starting.
We work between home, the office and clients. What setup suits us?
A managed laptop, files in Microsoft 365 with OneDrive and SharePoint, multi-factor sign-in and a backup. That gives you the same files and security wherever you are, without relying on equipment in one building.
How much does managed IT cost?
Our plans are $69, $119 and $169 per user per month plus GST. A user is one person; their computer and phone are included. We recommend the $119 Managed plan for most offices. The full breakdown is on the pricing page.
What if we already have an IT person?
We can work alongside them. Co-managed IT gives your person our tools, security and backup and a team to call on for projects and leave cover.
How do we switch from our current provider?
We arrange the handover. We collect admin access and documentation, check backups and security on day one and tell you what we found. Your team keeps working while we take over.
What is not included?
Hardware, software licences and projects such as an office move, new server or full cabling job. Those are quoted in writing first, with no surprise invoices.
More IT services in Devonport
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training