Email security & deliverability in Browns Bay
Email is where most attacks start and where most business is still done. We filter out the phishing and fake invoices before staff see them, lock down your domain so nobody else can send as you, and fix the settings that send your own mail to clients' junk folders.
Onsite technicians cover Browns Bay. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Email security & deliverability for Browns Bay businesses
Browns Bay is the commercial heart of the East Coast Bays, with a seaside village of shops, cafes, real estate agencies, medical and dental practices, accountants and small offices on Clyde Road and the streets off the waterfront. Many businesses serve the surrounding residential suburbs.
Offices here tend to be small and above or behind shops, so equipment is squeezed into whatever space is available and Wi-Fi has to cope with thick block walls and busy neighbouring networks. Salt air near the waterfront is also hard on equipment left in exposed or poorly ventilated spots, so cabinet placement matters.
Two email problems come up again and again. The first is incoming: a convincing message that looks like it came from a supplier, a courier or the managing director lands in someone's inbox and asks them to sign in, open a file or change bank details. The second is outgoing: your quotes and invoices go to clients' junk folders, or a criminal sends mail that appears to come from your own address.
We send technicians to Browns Bay practices and offices for network, computer and printer jobs, and help staff remotely the rest of the time. Planned work is booked around appointments and trading hours.
What's included
Phishing and malware filtering
Incoming mail scanned for malicious links, attachments and fake sign-in pages, with links checked again when they are clicked.
SPF records
One correct SPF record listing every service that legitimately sends for you, kept within the lookup limits that break many records.
External sender warnings
A clear banner on mail from outside the company, so a message using the boss's name from a free email account stands out.
Junk folder fixes
We trace why your mail is being filtered, from missing records to a listed address or a website form sending as you, and correct it.
Impersonation protection
Rules that flag mail pretending to come from your directors, your domain or lookalike domains with a letter swapped.
DMARC rollout
A reporting-only policy first, then a gradual move to quarantine and reject once reports show all your genuine mail passes.
Is it right for your Browns Bay office?
Email security is worth a look if:
- Clients tell you your invoices or quotes end up in junk
- Someone received a fake invoice that appeared to come from your address
- Staff are getting convincing fake Microsoft sign-in emails
- You don't know whether your domain has SPF, DKIM or DMARC
- A large client or bank has asked you to set up DMARC
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Email security & deliverability in Browns Bay: questions
Where should our network equipment go in a small office?
Somewhere ventilated, secure and out of the way, not on the floor under reception or in a damp storeroom. A small wall-mounted cabinet often solves it. We recommend a location and quote the work after a look.
Can you look after a small real estate office?
Yes. Agents need reliable phones, laptops and Microsoft 365 on the move, and the office needs printers and scanners that work for everyone. We manage the devices and secure the accounts so listings and client details stay protected.
Will turning on DMARC stop our own emails?
It can if it is rushed. That is why we start in reporting mode, find every service sending as you and only tighten the policy when the reports show your genuine mail passing.
What are SPF, DKIM and DMARC in plain English?
SPF is a list of who can send email for your domain. DKIM is a digital signature on each message. DMARC ties them together and tells receiving servers whether to accept, quarantine or reject mail that fails, and sends you reports about it.
Why does our email go to junk?
Common causes are a missing or broken SPF record, no DKIM signing, a website or app sending as your domain without permission, or a shared sending address with a poor reputation. We check each one and fix the cause.
Isn't Microsoft 365's built-in filtering enough?
It catches a lot, but the default settings are not as strict as they could be. We review and tighten them, and on the Managed and Complete plans add extra email security and phishing filtering.
More IT services in Browns Bay
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Backup & disaster recovery
- Cloud & servers
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training