Backup & disaster recovery in Silverdale
A backup is only worth something on the day you need it back. We set up copies of your Microsoft 365, servers and shared files, keep at least one where ransomware can't touch it, check every job and prove it works with regular test restores.
Onsite technicians cover Silverdale. Most problems are fixed remotely first; when a job needs hands, a technician comes to you.
Backup & disaster recovery for Silverdale businesses
Silverdale has grown quickly beside State Highway 1 at the start of the Hibiscus Coast, with new business parks, trade suppliers, storage and logistics, a retail centre and medical services serving the Millwater and Orewa growth areas. Many buildings are recent and occupied by businesses that relocated north.
New commercial buildings usually come with fibre and a blank comms room, which is the ideal time to plan cabling, firewall, Wi-Fi and CCTV properly rather than adding them piecemeal. Businesses relocating here also need their internet ordered early, because a new connection can take a while to activate in a just-finished building.
Our approach is simple and written down. We list what your business can't lose - mailboxes, shared drives, accounting data, line-of-business databases - and decide with you how far back you need to go and how fast you need it back. Then we put a backup in place for each one, with an offsite copy kept separate from your normal sign-ins so an attacker who gets into your network can't delete it.
Our Auckland technicians travel to Silverdale for fit-outs, network installs and ongoing onsite work, with everyday support provided remotely. New premises setups are planned and quoted in writing.
What's included
Microsoft 365 backup
Exchange mailboxes, OneDrive, SharePoint and Teams files copied outside Microsoft's own retention, with point-in-time restores of single items or whole accounts.
Server and NAS backup
Image-level backups of onsite servers and file shares, so a failed machine can be rebuilt on new hardware or started in the cloud while it is replaced.
Copies ransomware can't reach
An offsite, versioned copy protected by separate credentials and deletion locks, so encrypting your network does not take the backups with it.
Daily checks
Every backup job is checked each working day. Failures, warnings and jobs that silently stopped are investigated and fixed, with the cause noted.
Test restores
A scheduled restore each quarter, timed and recorded, so the recovery time in your plan is measured rather than guessed.
Written recovery plan
Who to contact, what gets restored first, where the copies live and how long each step takes, kept short enough to use in a crisis.
Is it right for your Silverdale office?
Talk to us about backup if any of these sound familiar:
- Your backup is a USB drive someone is meant to swap each week
- You use Microsoft 365 and have never set up a separate backup for it
- Your accounting or practice software sits on one server in a cupboard
- You can't say when a restore was last tested
- Your insurer asks whether backups are offline or immutable
How getting started works
- Free IT health check. We look at your devices, accounts, backups and network and tell you what we find, in plain English.
- Clear proposal. A written monthly price per user and a list of any fixes, with nothing hidden.
- Handover. We collect admin access and documentation from your current provider and keep your team working.
- Day-one fixes. Security gaps, failed backups and urgent risks are dealt with first.
Backup & disaster recovery in Silverdale: questions
We're fitting out a new building in Silverdale. When should IT be involved?
Before the walls are lined. We can specify data points, the comms cabinet, Wi-Fi locations and CCTV positions so the cabling goes in once. Our design and installation are quoted in writing.
How early should we order internet for a new building?
As soon as you have an address and a move date. New connections can take several weeks, so we order early and arrange a temporary mobile connection if fibre is not ready in time.
How quickly can we get things back?
A single file or email usually takes minutes. A whole server depends on its size and the method; we measure it during test restores and write the real figure into your plan.
Doesn't Microsoft back up our 365 data?
Microsoft keeps the service running and holds deleted items for a short period. It does not keep long-term, independent copies you control. A separate 365 backup covers accidental deletion, departed staff, account takeover and retention gaps.
How much does backup cost?
Microsoft 365 backup is included in the Managed and Complete plans. Server, NAS and large data backups depend on how much data you hold and how quickly you need it back, so we quote them in writing first.
Where is our data stored?
Backup copies are kept in data centres we name in your recovery plan, with Australian or New Zealand locations available. We tell you where the copies are before anything is set up.
More IT services in Silverdale
- Managed IT
- IT support
- Cyber security
- Microsoft 365
- Networks & Wi-Fi
- Internet & phones
- Cloud & servers
- Email security & deliverability
- CCTV & access control
- Printers, copiers & scanning
- Laptops, PCs & devices
- Office moves & fit-outs
- IT strategy & consulting
- Co-managed IT
- Security awareness training